Are you ready for some bad news? Well, it’s inevitable – your business will never be able to keep all of the people it deals with happy all of the time. Darker forces are at work and they will lure customers away from your business to your competitors.
Issues around your customer service may arise and will leave your customers unhappy, whether these are down to computer or human errors. It’s naive to think everything will run smoothly all the time, even when you have the best intentions and provide the best staff training. Let’s face it, everyone, including you, can have an off day.
Category: Marketing
Business marketing advice, tips and guides to help you boost your promotions
